News for 'passenger complaints'

Two killed, 11 hurt as dust storm, rain lash Delhi; flight ops hit

Two killed, 11 hurt as dust storm, rain lash Delhi; flight ops hit

Rediff.com22 May 2025

A 22-year-old youth and a person with disability died, while at least 11 were injured, in separate rain-related incidents in the national capital on Wednesday evening. The incidents occurred amid sudden changes in weather in Delhi, as a rainy storm marked by hail wrecked havoc across the city, throwing traffic out of gear as far as Delhi-Noida, Delhi-Ghaziabad, and Delhi-Gurugram roads and uprooting several trees.

Actor Mushtaq Khan 'invited' to event in UP, abducted

Actor Mushtaq Khan 'invited' to event in UP, abducted

Rediff.com11 Dec 2024

Actor Mushtaq Khan, best known for his roles in films like Welcome and Stree 2, was allegedly kidnapped on the pretext of being invited to an event in Meerut, police said on Wednesday.

Drunk passenger molests airhostess on Dubai-Amritsar flight

Drunk passenger molests airhostess on Dubai-Amritsar flight

Rediff.com15 May 2023

A male passenger was arrested for allegedly molesting an air hostess on board a Dubai-Amritsar flight in an inebriated state, the police said on Monday.

Bangkok-Kolkata flight fight: BCAS files police complaint against fliers

Bangkok-Kolkata flight fight: BCAS files police complaint against fliers

Rediff.com30 Dec 2022

A video clip of the scuffle inside the aircraft was shared widely on social media on Wednesday. In the clip, a man could be seen being slapped multiple times by a few co-passengers.

14-yr-old, out on morning run, hit by speeding Jaguar in Noida

14-yr-old, out on morning run, hit by speeding Jaguar in Noida

Rediff.com11 Jan 2025

The incident took place around 6 am on January 9 near Stellar Jeevan Society in the Bisrakh police station area when the Jaguar car allegedly struck the boy from behind, as per a complaint lodged by the victim's father, Murari Singh.

Life jackets made mandatory after Mumbai ferry mishap

Life jackets made mandatory after Mumbai ferry mishap

Rediff.com19 Dec 2024

Following a fatal collision between a ferry and a Navy craft off the Mumbai coast, authorities have made life jackets mandatory for all passengers taking boat rides from the Gateway of India. The decision comes after survivors of the Wednesday tragedy claimed the ferry did not have enough life jackets. Some tourists, however, raised concerns about the effectiveness of life jackets if people don't know how to use them properly.

Karnataka minister backs conductor thrashed for not speaking Marathi

Karnataka minister backs conductor thrashed for not speaking Marathi

Rediff.com24 Feb 2025

Karnataka Transport Minister Ramalinga Reddy has expressed his support for a bus conductor, Mahadevappa Hukkeri, who was allegedly assaulted in Belagavi for not speaking Marathi. The incident has reignited the decades-old border dispute between Maharashtra and Karnataka. Five people have been arrested in connection with the assault, but the Minister has called for the arrest of others involved. The attack has also led to allegations of a false POCSO case being registered against the conductor.

BluSmart cab services stay suspended in Delhi-NCR, Bengaluru, Mumbai

BluSmart cab services stay suspended in Delhi-NCR, Bengaluru, Mumbai

Rediff.com17 Apr 2025

Electric cab-hailing platform BluSmart remained non-operational on Thursday across Delhi-NCR, Bengaluru, and Mumbai, as the market regulator cracked down on its co-founder over alleged misuse of funds at an affiliated company. BluSmart app, that offered more than 8,000 taxis in the three metros, stopped taking bookings on Wednesday evening and remained unoperational on Thursday as well.

Ferry sinks off Mumbai coast as Navy boat rams it; 13 killed, 99 rescued

Ferry sinks off Mumbai coast as Navy boat rams it; 13 killed, 99 rescued

Rediff.com19 Dec 2024

Two passengers died and 75 others were rescued after a speed boat crashed into a ferry off the Mumbai coast. The ferry, carrying 80 passengers and five crew members, was on its way to Elephanta Islands when the speed boat circled it before crashing into it. The Navy and Coast Guard launched a massive rescue operation, with 11 Navy boats, three Marine Police boats, and a Coast Guard boat deployed. Four helicopters were also involved in the search and rescue operation. Police, Jawaharlal Nehru Port Authority personnel, and local fishermen are assisting in the rescue efforts. Chief Minister Devendra Fadnavis said that seven to eight passengers remain missing.

Scindia visits Delhi airport amid complaints over congestion

Scindia visits Delhi airport amid complaints over congestion

Rediff.com12 Dec 2022

In recent days, there have been complaints from passengers about long queues and waiting hours at the airport.

Drunk flyer booked for peeing on passenger on board American Airlines

Drunk flyer booked for peeing on passenger on board American Airlines

Rediff.com5 Mar 2023

A passenger on a New York-New Delhi American Airlines flight allegedly urinated on a fellow male passenger in a drunken state, sources said on Sunday.

Mumbai ferry toll rises to 14 as one more body recovered; Navy orders probe

Mumbai ferry toll rises to 14 as one more body recovered; Navy orders probe

Rediff.com20 Dec 2024

The two missing persons have been identified as 43-year-old Hansraj Bhati and seven-year-old Johan Mohammad Nisar Ahmed Pathan, the police said.

Man who urinated on AI co-passenger absconding: Delhi Police

Man who urinated on AI co-passenger absconding: Delhi Police

Rediff.com5 Jan 2023

The Delhi Police sent multiple teams to nab the man, who had allegedly urinated on his female co-passenger on an Air India flight on November 26 last year, but he was absconding, officials said on Thursday.

Dust storm, rain lash Delhi, trees uprooted; 15 flights diverted

Dust storm, rain lash Delhi, trees uprooted; 15 flights diverted

Rediff.com12 Apr 2025

A strong dust storm and gusty winds followed by rain hit Delhi-NCR on Friday evening, causing trees to be uprooted in several parts and leading to traffic congestion. Thunderstorms caused power disruptions in several parts of the city, primarily due to trees and branches falling on electricity cables. The India Meteorological Department (IMD) has issued an orange alert, recommending people stay indoors and avoid unnecessary travel.

Air passenger traffic nearly doubled to 1.25 cr in Jan

Air passenger traffic nearly doubled to 1.25 cr in Jan

Rediff.com20 Feb 2023

India's domestic air passenger traffic nearly doubled to 1.25 crore in January compared to 64.08 lakh recorded in the year-ago period, according to official data released on Monday. In January, IndiGo saw its domestic market share decline for the fifth consecutive month at 54.6 per cent. It carried 68.47 lakh passengers last month.

Air India deboards unruly passenger for causing 'physical harm' to crew

Air India deboards unruly passenger for causing 'physical harm' to crew

Rediff.com10 Apr 2023

In recent times, there have been various incidents of unruly passengers onboard domestic and international flights.

Air India crew 'forced' victim to speak to peeing passenger

Air India crew 'forced' victim to speak to peeing passenger

Rediff.com6 Jan 2023

'I was stunned when he started crying and profusely apologising to me, begging me not to lodge a complaint against him because he is a family man and did not want his wife and child to be affected by this incident'

Off-duty ticket checker urinates on woman railway passenger, sacked

Off-duty ticket checker urinates on woman railway passenger, sacked

Rediff.com14 Mar 2023

Munna Kumar, the accused train ticket examiner (TTE), has been arrested, a Government Railway Police official said on Tuesday.

Will Ombudsman Fix Air Travel Hassles?

Will Ombudsman Fix Air Travel Hassles?

Rediff.com26 Mar 2024

'The ministry may like to consider setting up an ombudsman similar to electricity ombudsman and insurance ombudsman, to ensure a time-bound resolution of consumer issues within the airline sector.'

Complaints over flight cancellations, denial of boarding dip in FY22

Complaints over flight cancellations, denial of boarding dip in FY22

Rediff.com20 Aug 2022

As air travel gathered steam in financial year 2021-22 (FY22) after being restricted the previous year, fewer passengers were affected by flight cancellations. Directorate General of Civil Aviation (DGCA) figures show that there were 40 per cent fewer flyers in FY22 than in FY20, but 60 per cent fewer passengers were impacted by cancellations, and 80 per cent fewer passengers were denied boarding. FY20 was the last financial year when India's booming aviation industry carried out full-scale operations before being completely grounded for a couple of months due to the Covid-19 pandemic.

Woman sexually harassed on Goa-bound flight, 1 held

Woman sexually harassed on Goa-bound flight, 1 held

Rediff.com20 Nov 2024

Police have arrested a 23-year-old man on charges of sexually harassing a woman co-passenger on a flight from Delhi to Goa, officials said on Wednesday.

Delhi police begins search for man who urinated on AI co-passenger

Delhi police begins search for man who urinated on AI co-passenger

Rediff.com4 Jan 2023

A senior police officer said based on the complaint of the victim given to the Air India, a case has been registered under the the Indian Penal Code and the Aircraft Rules.

First Look: Vande Bharat sleeper coach

First Look: Vande Bharat sleeper coach

Rediff.com2 Sep 2024

The coach will undergo rigorous trials and tests in 10 days before rolling it out on the track for further testing, Vaishnaw told reporters.

Plot to derail train foiled in UP; 25-foot iron rod found

Plot to derail train foiled in UP; 25-foot iron rod found

Rediff.com24 Nov 2024

An FIR has been registered against unknown persons after the police and railway staff recovered a 25-foot long iron rod from the Pilibhit-Bareilly railway track in Uttar Pradesh. The iron rod was found on the track near Lalouri Kheda, forcing a train to stop for four minutes after its engine hit the object. The incident is being investigated as a deliberate attempt to harm the train and its passengers.

116 US Deportees Arrive In Amritsar

116 US Deportees Arrive In Amritsar

Rediff.com16 Feb 2025

It was not immediately known whether the deportees were in shackles, as the previous batch was.

Man who urinated on female passenger on AI flight is from Mumbai

Man who urinated on female passenger on AI flight is from Mumbai

Rediff.com5 Jan 2023

On November 26, an inebriated male passenger had urinated on a female co-passenger during a flight from New York to Delhi.

Charges completely false, says father of man who urinated on AI co-flier

Charges completely false, says father of man who urinated on AI co-flier

Rediff.com7 Jan 2023

The accused had urinated on his co-passenger, a woman in her seventies, allegedly in an inebriated condition, in the business class of the Air India flight on November 26 last year.

Sabotage bid foiled as train driver sports iron pole on tracks in U'Khand

Sabotage bid foiled as train driver sports iron pole on tracks in U'Khand

Rediff.com20 Sep 2024

On the complaint of Rudrapur city section railway engineer Rajendra Kumar, an FIR was lodged at GRP Police Station Rampur under sections of the Railways Act 1989 against unnamed people.

Pune bus rape: Search for accused intensified; encounter squad revival urged

Pune bus rape: Search for accused intensified; encounter squad revival urged

Rediff.com27 Feb 2025

Pune Police have announced a reward of Rs 1 lakh for information leading to the arrest of a history-sheeter who allegedly raped a 26-year-old woman inside a state transport bus at the Swargate bus station. The accused, Dattatray Ramdas Gade (37), is on the run since the incident which took place on early Tuesday morning. He has half a dozen cases of theft, robbery and chain-snatching registered against him in Pune and adjoining Ahilyanagar district, and was out on bail since 2019 in one of the offences.

20 coaches of Sabarmati Express derail in UP, sabotage suspected

20 coaches of Sabarmati Express derail in UP, sabotage suspected

Rediff.com17 Aug 2024

Twenty coaches of the Ahmedabad-bound Sabarmati Express passenger train derailed near Govindpuri station in Kanpur early Saturday after the engine hit an 'object placed on the track'.

Now, drunk passenger urinates at IGI Airport departure gate

Now, drunk passenger urinates at IGI Airport departure gate

Rediff.com11 Jan 2023

According to police, Khan seemed to be in a drunken condition he created a nuisance at a public place by screaming and abusing other people.

Cabbie who died in airport roof collapse was about to end his shift

Cabbie who died in airport roof collapse was about to end his shift

Rediff.com28 Jun 2024

Ravinder Kumar was sleeping after finishing his night shift Friday morning when a call from Indira Gandhi International Airport Police Station turned his life upside down.

US directs Air India to pay $121.5 mn to passengers; slaps $1.4 mn fine

US directs Air India to pay $121.5 mn to passengers; slaps $1.4 mn fine

Rediff.com15 Nov 2022

The US has ordered Tata-group owned Air India to pay a whopping $121.5 million as refunds and $1.4 million as penalties for extreme delays in providing refunds to passengers due to the cancellation or change in flights, mostly during the pandemic, officials said. Air India is among the six airlines that have agreed to cough up a total of over $600 million as refunds, the US Department of Transportation said on Monday. Air India's policy of "refund on request" is contrary to the Department of Transportation policy, which mandates air carriers to legally refund tickets in the case of cancellation or change in flight, officials said.

30 flyers held for 'smuggling' flee Lucknow airport

30 flyers held for 'smuggling' flee Lucknow airport

Rediff.com4 Apr 2024

Thirty people who were detained at the Lucknow airport for allegedly smuggling gold into the country escaped after one of them pretended to fall sick and created chaos, officials said.

Emergency at Delhi airport after U'khand boy's 'just for fun' bomb threat email

Emergency at Delhi airport after U'khand boy's 'just for fun' bomb threat email

Rediff.com23 Jun 2024

The boy had sent the mail "just for fun" after being influenced by the news of another teenager who made a hoax bomb threat call a few days ago, deputy commissioner of police (IGI Airport) Usha Rangnani said.

Man who peed on Air India co-passenger held, sent to 14-day custody

Man who peed on Air India co-passenger held, sent to 14-day custody

Rediff.com7 Jan 2023

A Delhi court on Saturday sent Shankar Mishra, accused of urinating on a woman co-passenger on an Air India flight, to judicial remand for 14 days while rejecting a plea by police for his custody.

SpiceJet flier gets stuck in loo mid-air, crew advises not to panic

SpiceJet flier gets stuck in loo mid-air, crew advises not to panic

Rediff.com17 Jan 2024

SpiceJet apologised for the inconvenience caused to the passenger and will also provide a full refund. As the passenger kept waiting in the lavatory, a cabin crew slipped in a note asking the passenger not to panic and that despite trying their best, the door could not be opened.

Passengers on Jammu-Delhi Duronto Express robbed at knifepoint

Passengers on Jammu-Delhi Duronto Express robbed at knifepoint

Rediff.com17 Jan 2019

Passengers claim that robbers looted purses, cash, carry bags, gold chains, mobiles and many more items from multiple passengers

Air India told to repair shabby interiors

Air India told to repair shabby interiors

Rediff.com25 Apr 2022

Aviation regulator DGCA has asked Tata Group-owned Air India to repair its aircraft after a passenger complained on social media on Monday about the plane's shabby interiors, including a broken armrest, officials said. The Directorate General of Civil Aviation (DGCA) had last Wednesday grounded a SpiceJet aircraft over a passenger's complaint of dirty seats and malfunctioning cabin panels. The SpiceJet plane took to the skies a day later after all the suggested repairs were effected.

After third train sabotage bid in UP in Sep, RPF launches track patrolling

After third train sabotage bid in UP in Sep, RPF launches track patrolling

Rediff.com29 Sep 2024

Based on the complaint filed by the rail staff police has lodged an FIR against unknown persons regarding the matter.